Company Name: CL Tel

Job Responsibilities:

Performs customer service duties including, but not limited to, the following:
• Actively promotes and sells all services and products to new and existing customers
• Responds to inquiries on the selection and availability of all services and products and on billing questions about all services and products offered
• Helps resolve customer issues, takes responsibility for relaying all trouble reports and assists other departments in resolving customer problems in a timely manner
• Promotes customer relations and sales activities
• Performs data entry and word processing
• Maintains databases associated with customer information
• Processes cash receipts, completes data entry and makes deposits
• Completes and maintains periodic reports
• Interacts with other departments and external companies
• Writes correspondence to customers as needed
• Answers all incoming telephone calls in a timely, professional manner and directs them to appropriate personnel
• Performs administrative duties including, but not limited to, the following:
• Word processing and typing
• Using and creating spreadsheets
• Filing
• Photocopying
• Data entry and processing
• Operating office equipment
• Using effective office procedures
• Performs bookkeeping duties as directed
• Assists other departments with special projects as directed
• Possess a unique combination of competitiveness and compassion, a strong intrinsic motivation to succeed, mental agility, determination, and resiliency
• Proficiency with a calculator; in data entry and typing; with word processing and spreadsheets, specifically Microsoft Word and Excel
• Ability to work successfully with a variety of personalities, including customers and fellow employees, to meet company goal of providing quality service to each customer
• Ability to work with frequent interruptions
• Pay close attention to detail and work accurately with figures in following step-by-step procedures and instructions
• Ability to learn new technology and software

Pay Range: Based on experience and education

Company Address: 107 N 4th Street, Clear Lake Iowa, 50428

Company Phone: (641) 357-2111

Fax: (641) 357-8800

Company Email: jobs@cltel.com

Company Website: https://www.cltel.com/careers

Hours Per Week: Full-time

Days: Monday – Friday

Hours: 40

Date Position Expires: 05/01/2025

How to Apply: Apply online via the company website, Apply in person, Fax resume and cover letter, Email resume and cover letter

Requirements: Background Check

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